Solutions for the utilities sector

Customer success story
Southern Water was facing a costly challenge: every month, £2 million in unpaid bills were left behind by customers moving house without updating their details. But thanks to Capita's Digital Mover, a solution leveraging PriceHubble’s Home Mover insights, the company has turned this problem into a proactive solution. This enables Southern Water to predict home moves before they happen, engage customers at the right time, reduce Direct Debit cancellations, and recover lost revenue faster.
The results
In just two months, Southern Water noted a £200,000 drop in stranded debt and positive customer feedback. As Digital Mover scales, Southern Water says this initiative could drive up to £35 million in financial benefits over a full year.
Learn more about our Home mover alerts

Gain a competitive edge with smarter customer targeting

Leverage advanced property and market insights to act at the right time and increase customer acquisition and retention.

Identify home movers before they switch providers

Detect upcoming moves early and target potential customers right when they are likely to make buying decisions regarding the services and products you offer.

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Engage customers at the perfect moment

Deliver personalised offers when customers are most likely to switch to improve acquisition and retention, and stay ahead of the competition.

Reach customers in time

Minimise unpaid bills by tracking occupancy changes

Stay ahead of transitions and anticipate when your prospects and customers are about to move to minimise debt risk and improve collections.

Reduce costs

Data solutions tailored for the utilities sector

One of the biggest triggers for changing suppliers for any type of utility is a home move. Our unrivalled data assets are built from a combination of over 200 private and public data sources, including live datasets from Zoopla, Prime Location & PSG. Leverage our solutions to detect home movers early, enhance customer engagement, increase operational efficiency and reduce costs.

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Home mover alerts

Get real-time notifications when a property is about to change hands, allowing for timely and strategic customer outreach.

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Not Yet On The Market

Identify properties likely to be listed soon, enabling you to anticipate customer needs before they even enter the market.

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Bespoke analytics for 'right-time' marketing

Detect patterns and understand when exaclty to deliver the right message, maximising engagement and conversions.

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Drive better results with data-powered decisions

Don’t rely on guesswork—use real-time property insights to target the right customers, reduce risks, and optimise operations. PriceHubble helps utility providers improve acquisition, retention, and financial performance with precision data.

Combine solutions to build your Property Performance System
We design comprehensive Property Performance Systems that extend beyond our home mover insights solutions. By integrating our nurturing, lead gen, portfolio, and advisory solutions into a fully customised system, we enhance every stage of your marketing and sales funnel. From CRM integration to marketing automation and strategic guidance, our bespoke systems drive sustained growth.

Behind every solution we build, there is the precision of our AI and Data
Our solutions leverage the best AI and data, meticulously curated, enriched, and refined to ensure top-tier performance. From precise property valuations using EBA-compliant AVM technology to accurate EPC estimations and renovation cost simulations, we provide the most reliable insights and enhance decision-making in real estate through our data-driven approach.

Enterprise-grade security

PriceHubble has successfully passed stringent security audits for some of the largest financial institutions, retail, and private banks in the world. That’s because an enterprise-grade solution requires enterprise-grade security. Our customers trust us because we adhere to the strictest security standards. Our software is available, and our infrastructure is reliable. We are GDPR-compliant and have achieved ISO/IEC 27001:2022 certification. Additionally, our valuation solution has successfully passed an external audit of compliance with the EBA Guidelines for loan origination and monitoring (GLOM) conducted by a Big 4 firm according to the ISAE 3000 standard.